Crucial conversations tools for talking when stakes are high / (CD-Book)
(CD Book)

Book Cover
Average Rating
Published
New York : McGraw-Hill Audio, c2002.
Edition
Abridged ed.
Physical Desc
4 sound discs (4.5 hrs.) ; 4 3/4 in.
Status
Adult Audiobook / NONFICTION
A 302.2 / PATTE, K / crucial
1 available

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LocationCall NumberNoteStatus
Adult Audiobook / NONFICTIONA 302.2 / PATTE, K / crucial4 discsOn Shelf

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More Details

Published
New York : McGraw-Hill Audio, c2002.
Format
CD Book
Edition
Abridged ed.
Language
English

Notes

Participants/Performers
Read by Anna Fields.
Description
"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any high impact situation with confidence.
System Details
Compact disc format.

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Citations

APA Citation, 7th Edition (style guide)

Patterson, K., & Fields, A. (2002). Crucial conversations: tools for talking when stakes are high / (CD-Book) (Abridged ed.). McGraw-Hill Audio.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Patterson, Kerry, 1946- and Anna. Fields. 2002. Crucial Conversations: Tools for Talking When Stakes Are High / (CD-Book). McGraw-Hill Audio.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Patterson, Kerry, 1946- and Anna. Fields. Crucial Conversations: Tools for Talking When Stakes Are High / (CD-Book) McGraw-Hill Audio, 2002.

MLA Citation, 9th Edition (style guide)

Patterson, Kerry, and Anna Fields. Crucial Conversations: Tools for Talking When Stakes Are High / (CD-Book) Abridged ed., McGraw-Hill Audio, 2002.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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